Email Notifications
Formtorch sends an email notification whenever a new submission arrives on your form. You get notified in your inbox without writing any email infrastructure yourself.
How it works
When a form receives a submission, Formtorch:
- Runs spam scoring. If the submission is spam, no notification is sent.
- Sends an email to each verified recipient for that form
- Records the delivery status on the submission
Notifications are fire-and-forget. A failed delivery doesn’t block the submission from being stored.
Adding a recipient
Open your form settings
In the dashboard , open your form → Settings → Notifications.
Enter an email address
Type the address and click Add. Formtorch sends a verification email to that address.
Verify the address
The recipient must click the link in the verification email before they’ll receive notifications. Unverified addresses are shown with a pending badge in the dashboard.
Per-form recipients
Each form has its own list of notification recipients. This lets you route submissions from different forms to different team members or inboxes.
Recipients can unsubscribe at any time using the link in the footer of each notification email. For details on the verification flow, see Recipient Verification.
What skips notifications
Email notifications are not sent for:
- Spam submissions: scored at or above 60 by TorchWarden
- Test submissions: submitted with
_test=true
If you’re not receiving notifications, check that the recipient email has been verified (click the link in the verification email), and that the submission isn’t marked as spam in the dashboard.