Autoresponder Emails

Autoresponders send a confirmation email to the submitter immediately after they fill out your form. This is separate from notification emails, which go to you (the form owner).

Plan availability

See the pricing page  for a full plan comparison.

Planned behavior

When autoresponder is enabled on a form:

1. Formtorch reads the email address from a designated field in the submission (e.g. email)
2. Sends your configured template to that address
3. Records delivery status on the submission

Autoresponders are not sent for spam submissions or test submissions.

Choosing the email field

When you enable autoresponder on a form, you specify which field contains the submitter’s email address. Any field named email is used automatically. If your field uses a different name (e.g. contact_email), you can set it in Form Settings → Autoresponder.

If the designated field is missing from a submission, or contains an invalid email address, no autoresponder is sent. The submission is still stored normally.

Email template

You write your autoresponder template in Form Settings → Autoresponder. The template supports:

• A subject line
• Plain text or HTML body
• {{field_name}} placeholders to insert submitted values (e.g. Hi {{name}}, thanks for your message.)

Every autoresponder email automatically includes an unsubscribe link in the footer. Formtorch generates this link — you don’t need to add it manually.

Use cases

• Confirmation emails (“We received your message, we’ll be in touch.”)
• Lead magnet delivery (“Here’s the guide you requested.”)
• Event registration confirmations (“You’re registered for…”)
• Support ticket acknowledgements

Unsubscribe compliance

Every autoresponder email includes a one-click unsubscribe link. Submitters who unsubscribe are recorded permanently and will not receive future autoresponder emails from any Formtorch form.